Farmer Agritourism Resources: Hospitality Training

Happy-CustomerIf your operation includes visitors, you are part of New Jersey’s agritourism industry.

As the season begins, it’s a good time to think about how your staff interacts with visitors. Happy customers are the key to a successful business. The Agritourism Team at Rutgers NJAES has put together information to help you and your staff learn how to exceed the expectations of your visitors.
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Training the Trainer: FAQs in Agritourism

ATAgAgents

Do you feel comfortable handling questions farmers pose about the many details of agritourism? Do you have a file cabinet of applicable hand outs and reliable resources to draw upon? If so, then you’re set. If not, take a moment to refresh your skills.
Ag Agents Jenny Carleo and Michelle Infante-Casella talk us through FAQs to address questions you are likely to have and point out information that you will need to have on hand to answer questions frequently asked by growers adding agritourism to their enterprise.  [Read more…]